Why is my bill so high?
Edited
A higher-than-expected bill is often due to increased utility usage. Here are a few things to check:
Higher Usage: Review your statement for any spikes in usage. If there's an unexpected increase, we recommend checking for potential leaks inside or outside the home.
Rate Changes: Compare your current statement to previous ones to see if there have been any rate increases. Your local utility purveyor will adjust rates periodically, and those changes will also be reflected on your statement.
If you still have questions after reviewing your usage and rates, feel free to contact our Customer Service team—we're happy to help!