How do I add a tenant to my account?
Edited
As the homeowner, the account will always remain in your name, but tenants can be added as authorized users.
📌 Note: If a tenant is listed as an authorized user, the account cannot go paperless.
To add a tenant, please complete our Duplicate Statement Form. This form allows your tenant to receive billing information and be added as an authorized user.
Usually tenants can be added within 2-3 business days. Once it’s processed, our team will send you a confirmation.